MyBT LOGIN

[garrymallett]

Hi

Please could someone help me with my problem 

I have been unable to login to myBT for over 6 weeks now 

Numerous calls and emails have not resolved the issue 

My complaint has now been closed but the issue still remains

I am stuck in a loop it accepts my user name and password then says account inactive 

And bumps me back to sign in screen 

I have tried clearing cache uninstall and reinstall rebooted phone tried tablet and pc nothing works

Any help would be much appreciated 

Garry

[imjolly · Accepted solution]

there are numerous post on forum with same problem if you look. unfortunately the forum mods do not have account access so you need to phone CS 03301234150 again or you can try billing using message now in this link and see if they can help or connect you with someone that can

https://www.bt.com/help/contact-bt/account-and-billing/broadband