MyBT login goes to email

[Rubio_1]

Hi Support,

I too, have the identical problem. Please can you help?

regards

[RobbieMac]

Welcome and thanks for posting @Rubio_1

I have moved your post to start your own thread as the thread you had posted on has already been marked as solved.  I am sorry that you're being directed to your email when logging into your BTID.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

[StuartH · Accepted solution]

Hi @Rubio_1 

Thanks for taking my call today glad I was able to help resolve this issue with your MyBT for you.

Cheers

Stuart