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Message 1 of 22

Nearing end of contract with BT

Good morning

I am approaching the end of my 2yr BT contract

I have Broadband Halo 3,DV calls 700mins,TNT sports package/Discovery+

We have only just lost our fixed Landline in favour of DV which meant of course considerable

resetting of all our mobile phones,TV,laptops and Desktops due to having to change the router

Apart from this the systems are working well,are very stable and I am getting the broadband speeds I should

I am very loath to endure another upheaval by being "nudged" over to EE Broadband with all that entails

I am seeking advice from the forum about my position

I strongly wish to retain my current situation ie Retain my BT Halo3 ,my 700mins call package and my Sports package

If i chose not to renew my contract in order to wait to see what happens with the transition to EE (If I am forced that way) can I retain my current status and stay with BT on a rolling monthly contract indefinitely?

Any advice MOST welcome

Thank you

Regards

Edward

 

 

 

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Message 2 of 22

Re: Nearing end of contract with BT

Probably not indefinitely but certainly for a while yet. But you will pay a premium for that as you'll lose any original discount.

As for the phone, it's still a very woolly area. But it appears that the 700 mins package has been withdrawn from sale & only PAYG or Unlimited options remain.

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Message 3 of 22

Re: Nearing end of contract with BT

you can just stay as you are on rolling monthly contract



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Message 4 of 22

Re: Nearing end of contract with BT

Yes - you can choose to do nothing. Everything will remain the same, you will just going onto a rolling monthly contract which you can exit at any time without penalty. Of course you need to swallow the annual price increases each year so soon it becomes more expensive than a new contract.

At present BT are not pushing broadband customers to EE - BT contracts are still available. The only pushing might be to a full fibre to the premises deal if that is now available in your area.

However there is a strong push going on to go to EE if you have a BT Mobile contract. This is not obligatory and again you can stay on your current contract, but the sales agents have clearly been asked to give it a strong push when you call up.

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Message 5 of 22

Re: Nearing end of contract with BT

Changing your hub doesn't have to cause upheaval, simply change the SSID (network name) and wi-fi password of the new hub to match the old one. Your devices won't know the difference 

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Message 6 of 22

Re: Nearing end of contract with BT

Thank you for your information

Can i please ask for information re Contract renewal and Yearly March increases

I have looked at my BT account on line and there is a box offering RENEW!!

As I am faced with a £6 increase in my payments after the end of March due to Inflation +3.9%

would it be wise to renew now even though my contract only expires on the 11th June?

I believe that if I renew right now I would not have to pay the March increase

Is this true?

Thank  you

Edward

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9,476 Views
Message 7 of 22

Re: Nearing end of contract with BT

Only you can decide if it makes sense to renew now based on what the new vs old price is.

If you fo through the renewal process you should be told what price increases you'll be liable for. Recent posts suggest this now states 2025, but you'd need to confirm with what you see. I'd suggest taking a screen shot if you go ahead to avoid disputes later.

Again, I don't think you can renew the 700 mins element. But that will be confirmed as you go through the renewal order. You should be able to go through the motions to see exactly what's what before committing to the order.

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Message 8 of 22

Re: Nearing end of contract with BT

Thank you
I really appreciate the help from this forum
I am 83yrs of age and not in the least Tech Savvy when it comes
to dealing with these issues
It is causing me some anxiety
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9,448 Views
Message 9 of 22

Re: Nearing end of contract with BT

I can confirm that I have offers that state if I take a new contract now I will not have an increase until April 2025.

In my case it would require a bit of an upgrade as I only started my current contract in January.

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Message 10 of 22

Re: Nearing end of contract with BT

Thank you Colin
That is indeed interesting
With regard to upgrades I have FFTC at the moment with no chanch
of full fibre anytime soon.
So halo3 is the best I can do for now
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