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Holmes59
Beginner

on ‎13-06-2023 16h30

1,194 Views
Message 11 of 13

Re: New Broadband Contract- Why does BT take its loyal existing customers for granted?!

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Still waiting for a call from Jim! Cheers 

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Holmes59
Beginner

on ‎13-06-2023 17h16

1,184 Views
Message 12 of 13

Re: New Broadband Contract- Why does BT take its loyal existing customers for granted?!

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Please ring back Jim. I have had a reasonable BT offer from a lovely lady called Rebecca at the Sheffield Call Centre I believe (she is a credit to the company). I can't call you back on 0800 0285085. Thanks

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Holmes59
Beginner

on ‎14-06-2023 15h25

1,138 Views
Message 13 of 13

Re: New Broadband Contract- Why does BT take its loyal existing customers for granted?!

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Tom from Lancaster Call Centre has now sorted this ! Well done B.T/ Tom! By the way, Mr Drahi/ BT Board please do not sell the family jewels. If you want to increase revenue, please squeeze those other organisations that use BTs infrastructure - surely their contracts are expiring soon  (leave us loyal old customers alone!). Cheers 

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