New Customer Offers for Renewals

[ichijikuibo]

Hello,
I am currently paying £64 and the only offers the online renew shows are more expensive including £65 for exactly the same package I have. My package is on offer on the website for £45 and similar prices are available from other providers. I would prefer not to move and go for the £45 deal but to save £20 obviously I will be moving.

Does anyone know if BT currently offers new customer deals to existing customers renewing or do you still have to switch provider in order to not get completely ripped off?

[-Richie-]

If you're out of contract you can request a match to a new customer deal, if you're within the minimum term your options will be limited depending on the duration left, speak with the Loyalty team and see what they can offer, the number is 0800 800 150

[ichijikuibo]

Thank you I am on my 2nd last month I will try phone them next month but I'm not going to wait till I'm out of contract as the price goes up by £8 and I'm not willing to pay £72 for a product that I can get for £45.

[JamesBand5]

Which product are you on?

[ichijikuibo]

I'm on Full Fibre 900