Hi, I sent the cash back claim December 2022, and provide my order number begin with VOL, but until now it still shows "waiting for Retailer", Could anyone please give me any help?
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have you tried phoning CS 03301234150 and see if they can help you or explain delay
Hi, @Tianyu welcome to the community and thanks for posting. Have you raised a case with the cashback company as they should be able to provide you with an update on your claim?
It took my cashback three months to go from "Waiting for Retailer" to approved and payable.
Yes, I already claimed.