No internet

[cc88]

Should have switched to bt today, had a message to say its all connected and ready, but I can't use it as I have no router, I have now been left with no connection. You would think the new routers would be sent out in plenty time so you don't loose service. 

[NigelB72]

They're normally sent out well in advance so you receive them a couple of days before connection. If yours hasn't arrived, it's probably delayed because of the postal strikes. 

[cc88]

Strike was cancelled for today, had a delivery from Royal mail today , but no router its been at the depot for a few days, 

[NigelB72]

If the order tracker is saying at the depot, it's probably caught in a backlog from the strikes last week...

[rbz5416]

Who were you switching from & what services? It may be possible to use their router temporarily. Or you may be able to pick up a BT Hub cheap on your local Facebook Marketplace.

[cc88]

I was switching from talk talk