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Message 1 of 2

No xbox add button

Hi, I'm new to bt and I've had the email to say i should be able to add xbox pass. Not showing under products.

Please help??

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Message 2 of 2

Re: No xbox add button

Just to confirm, since you haven't mentioned it specifically, but are you checking via the website or via the MyBT App?

As I believe you cannot redeem this via the App, it has to be via the website. The process should be something like: login MyBT to www.bt.com with your BTID details, navigate to Your Products then look for Content Partner there.