Hi I got a letter from you today telling me my bill is 29 pound I have got the package for broadband but it is not been installed because open reach didn't install it so I am not with you so come and get your stuff because I am cancelling
This is just a community forum, so is not a way to address BT directly. If you have a complaint you'll need to go onto the BT website (www.bt.com/complaints) or use the BT complaints line: 0330 1234150.
