Old Account Number needs removing from My BT

[colinjacobs77]

Hi, I need to remove an old account from MyBT. When I log in it automatically loads an old closed account. I need that account deleted so it loads the active account, allowing me to manage my package, services etc. How can this be done?

Thanks,

CJ

[imjolly · Accepted solution]

phone CS 03301234150 and they should be able to help