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Message 1 of 4

Old account causing issue on BTID

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Hello John, I have this same issue. Would you be able to help me delete an old BT account from my BT ID please? Thanks in advance 

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Message 2 of 4

Re: Delete old bt account

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Hi @darrenmthomas73

Welcome and thanks for your post!  I have moved your post to start your own thread discussion.

I am sorry for the problems you're having with the old account on your BTID.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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Message 3 of 4

Re: Delete old bt account

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Hi @darrenmthomas73, thanks for your PM to confirm that after setting up the BTID again it is working ok now.

Cheers

John

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Message 4 of 4

Re: Delete old bt account

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Yep, you’ve been really helpful. All sorted and old account now gone.
Many thanks indeed

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