Old account causing issue on BTID

[darrenmthomas73]

Hello John, I have this same issue. Would you be able to help me delete an old BT account from my BT ID please? Thanks in advance 

[RobbieMac]

Hi @darrenmthomas73

Welcome and thanks for your post!  I have moved your post to start your own thread discussion.

I am sorry for the problems you're having with the old account on your BTID.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

[JohnC2 · Accepted solution]

Hi @darrenmthomas73, thanks for your PM to confirm that after setting up the BTID again it is working ok now.

Cheers

John

[darrenmthomas73]

Yep, you’ve been really helpful. All sorted and old account now gone.
Many thanks indeed