Old account linked to my bt id

[Rooney10]

Hi, i have an old bt account linked to my current bt id. i have already phone customer services who said it will be gone within 3 days but its still there. any help?

[DanielS · Accepted solution]

Hi @Rooney10,

I am sorry to see that it's still there.

I'd like to offer you my help. I'll send you a private message with some info that I need to get started.

Thanks
DanielS

[Rooney10]

ok. have sent pm