One account, two BT IDs

[SBeer]

I've started receiving two emails each month telling me my bill is ready. They each confirm the correct (same) account number but each refers to a unique BT ID. In my account, I can only see one BT ID. Does anyone have any idea what the other one is and how I canget rid of it please?

[PaddyB]

Hi @SBeer,

Thank you for posting and welcome to the Community. If you send me your details I can take a look at this for you. 

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy