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MatthewG-
Aspiring Expert

on ‎16-10-2023 9h01

192 Views
Message 1 of 2

Open Order.

So I'm trying to upgrade to Fiber 900 but on Thursday Digital Voice is going live. 

 

BT over the phone are saying they are unavailable to see the Fiber 900 package and say they are unable to process an order due to digital voice.

 

Is this right or should i be able to start the order? 

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1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎16-10-2023 9h07

187 Views
Message 2 of 2

Re: Open Order.

Only one order can be progressed at a time, so you will have to wait until the move to DV has been completed.

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