cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
216 Views
Message 1 of 2

Order still open (even though it was cancelled)

Regrade of broadband and EE TV

 
After thre months of asking to have Amazon prime removed from my TV service, the accountts area still shows that it is still open even thoughg Prime amazon has been removed successfully from my BT package.
 
It is preventning me of checking any deals that BT/EE are offering me on the main site.
 
Ay ideas what to do here ? Thanks in advance for any help
Tags (1)
0 Ratings
Reply
1 REPLY 1
171 Views
Message 2 of 2

Re: Order still open (even though it was cancelled)

try contacting the billing team and they should be able to help  https://www.bt.com/help/contact-bt/account-and-billing/broadband



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply