Orders - BT Reward Card

[s_ulhasan0]

Last month I purchased and started a contract with BT for their broadband, and one of the reasons I've switched to them was because of an offer they had, which included a £50 BT Reward Card. However, I've gone onto their rewards page but unfortunately their is nothing to claim. What should I do?

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[infinitywaiter]

You would be best talking to the Rewards Team directly about this.

If you read the BT Reward Cards and Gifts page you'll find their contact details listed there under Important Information.

Email - BT@purecard.com

Telephone - 0344 879 1068

Calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs

Our customer service agents are available from 9AM to 6PM Monday to Friday, excluding public holidays. You can report your card as compromised on this number at any time.

By Post – BT Reward Card, Westside, London Road, Hemel Hempstead, Hertfordshire, HP3 9TD.

Also, have a search of previous forum posts before posting yourself as you would have found this information already, like as mentioned in this forum post here:

https://community.bt.com/t5/Bills-Packages/Rewards-card/td-p/2334290