i am in progress of getting FIBRE BROADBAND into my house completely.
I have needed to speak to HQ. Not a prioblem as such.
However in BT checking that I am legit they wanted to phone me on mobile.
For unknown reason the number is incorrect.
Can you show me where my personal info is kept so I can correct it.
This should be easier than trying to get it corrected through voice phone call.
Solved! Go to Solution.
On the MYBT website, that'll be the last entry on the second line of links (just under the purple banner bar) and is titled "Your details".
This is just a customer to customer help forum, everyone here, including myself, are just customers.
The only BT Employees are the forum moderators.
Try calling 0330 1234 150