So you presumably now have broadband and telephony for the ‘list price’ of broadband only and no doubt now feel content that you are not paying what you consider to have been a surcharge, so what should someone who doesn’t want telephony at all , but does want broadband pay ? , the same as you , in which case they are paying the same but not getting a phone service, or they take a service they don’t want , or should they pay less than you after all they are getting less , but ( and this is the crux of the matter ) if they were given a discount for not having telephony, you would complain that you are now paying more than them and in your opinion telephony should be free because historically it was part of line rental, at this point the person without telephony is disadvantaged by paying the same as you again , but you have telephony and they don’t …the logical conclusion of your position is that they have to take telephony regardless of them wanting it or not , or they will always be disadvantaged compared to you .
If you have been provided with PAYG for £0 , it’s still an item on your bill , it’s just been discounted to zero , and no doubt it’s not worth BT trying to argue the toss with someone with your mindset , if your argument is that everyone who pays for PAYG calls should call and get it discounted to £0 , then the only disadvantaged people are those that don’t want telephony at all , as they are paying the same price as those that have telephony ….which as stated ad nauseam , is the entire reason telephony services are billed separately.
If all it took you was a single simple phone call , you could presumably made that call at least 53 days ago , shame it never occurred to you then
