crozza-9
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Problem when seeing my EE broadband deals
I logged into my account today and seen i have a option to upgrade to EE broadband, But when i go to click it, it loads for 5 seconds then comes up
'Sorry, something went wrong on our end
We’re working to fix this. Please try again later.'
Is there anyway i can fix this?
7 REPLIES 7
James_L
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Re: Problem when seeing my EE broadband deals
Same issue here.
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edwas13
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Re: Problem when seeing my EE broadband deals
I'm also seeing the same issue. Any ETA on a fix?
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Mallad
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Re: Problem when seeing my EE broadband deals
Never worked for me - been clicking that link for weeks.
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crozza-9
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Re: Problem when seeing my EE broadband deals
Still not working, nearly 2 months later
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kevinpaulwest
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Re: Problem when seeing my EE broadband deals
Same issue for me...
Has anyone bothered to ring and see how good the deals are?
I'm too lazy 😂
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blox
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Re: Problem when seeing my EE broadband deals
Stopped getting that message now just says
Blocked
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Re: Problem when seeing my EE broadband deals
Hi @blox
It may be worth giving Customer Care team a call who can check why you're no longer seeing an offer to change from BT to EE Broadband.
They can also go through the deal options with you too. Contact us
Ali
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