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Message 1 of 8

Problem when seeing my EE broadband deals

I logged into my account today and seen i have a option to upgrade to EE broadband, But when i go to click it, it loads for 5 seconds then comes up 

'Sorry, something went wrong on our end

 

We’re working to fix this. Please try again later.'

 

Is there anyway i can fix this?

7 REPLIES 7
1,205 Views
Message 2 of 8

Re: Problem when seeing my EE broadband deals

Same issue here. 

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1,117 Views
Message 3 of 8

Re: Problem when seeing my EE broadband deals

I'm also seeing the same issue. Any ETA on a fix?

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1,095 Views
Message 4 of 8

Re: Problem when seeing my EE broadband deals

Never worked for me - been clicking that link for weeks.

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959 Views
Message 5 of 8

Re: Problem when seeing my EE broadband deals

Still not working, nearly 2 months later

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883 Views
Message 6 of 8

Re: Problem when seeing my EE broadband deals

Same issue for me...

Has anyone bothered to ring and see how good the deals are?

I'm too lazy 😂

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571 Views
Message 7 of 8

Re: Problem when seeing my EE broadband deals

Stopped getting that message now just says

Blocked

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Message 8 of 8

Re: Problem when seeing my EE broadband deals

Hi @blox 
It may be worth giving Customer Care team a call who can check why you're no longer seeing an offer to change from BT to EE Broadband. 
They can also go through the deal options with you too.  Contact us

Ali

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