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Chezmartcope
Beginner

on ‎06-03-2023 19h40

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Message 1 of 2

Problem with discovery + subscription

I've activated my free discovery + subscription. Unfortunately, I still have 3 months left on my Vodafone subscription. I think I should have set up a new username and password for my bt one because when I log in it says my subscription is managed by Vodafone and therfore I'm unable to watch sports. Can BT un activate the subscription so I can they re activate it with a new account so I can watch the sports?

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StewM
Distinguished Guru

‎06-03-2023 19h48 - edited ‎06-03-2023 19h49

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Message 2 of 2

Re: Problem with discovery + subscription

Hi, @Chezmartcope 

In your Discovery + account (not in the Discovery+ app) you should have different subscription details. You should be able to cancel the Vodafone one.

Stew

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