Quidco Cashback when ordering broadband

[margareture]

i am trying to set up my new broadband account with BT going via Quidco to get the cashback. When i link through to BT it tells me i need to call them. I think this is because i have an email account with them and previously had my Broadband with them so i think there is an account but not one they can use.

Quidco however cant track the sale if not completed online. Does anyone else have a workaround for this

[Leanne_T]

Hi @margareture 

Thanks for coming to the community. 

If you get in touch with our broadband technical support team they can get this looked into for you and see what they can do to help you with the new order that you are trying to place 🙂

Ways to contact us can be found here Contact BT.

Thanks. 

Leanne.