I been trying for a good while to cancel netflix, it appears to be nigh on impossible !
I clicked on your user name as requested, but there's no option to 'contact mods' !
Contact with the mods is now by invitation only.
Try calling 0800 800 150 and select billing.
@Keith_Beddoewrote:Try calling 0800 800 150 and select billing.
Billing will only transfer to the sales team, speak to the Loyalty or Value team, they'll arrange the change of package.