Can't claim reward card

[CSSmith]

I'm having the exact same issue! What was the solution to resolve this please?

[NeilO]

Hi, @CSSmith welcome to the community and thanks for posting, I'm sorry you've been unable to claim your reward card. We'll be able to help you with that, I'll send you a private message in a moment so you can get in touch with the moderators.

Thanks
Neil 

[DavidM · Accepted solution]

Hi @CSSmith and thanks for sending over the details.

I've processed that claim for you now and you'll receive the reward card soon.

Cheers

David