Cannot add my account to MyBT

[Mushfiq13]

Hi @DanielS, 

I am having the same exact problem. Can you please help me out? 

I joined BT by taking broadband connection that started from August 1, 2022. I've been trying to claim the virtual reward card but can't as I'm unable to add my account to MyBT and having the exact same issue as OP.

Can you please help me too? 

Thanks 

[JohnC2]

Hi @Mushfiq13, welcome to the forum and thanks for posting. I've moved your post to create your own thread. 

Sorry you are unable to add your account online and also claim your reward card. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you resolve this.

Cheers

John