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Message 1 of 8

Re: Closing old accounts

Hi @NeilO I have the same issue  with an old account that needs to be closed / removed as when trying to add or amend services on my current account it defaults to the old one and the page crashes, saying my account number is not recognised.

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Message 2 of 8

Re: Closing old accounts

Hi @pwabrahams and welcome to our community.

I can get the old acount removed for you. I've dropped you a private message so send over the details and we'll take it from there.

Cheers

David

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Message 3 of 8

Re: Closing old accounts

I keep meaning to ask this, any chance you could sort me out as well @DavidM ?

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BT Smart Hub 2 | Halo 3+ | BT TV Pro | Sky Q | Apple TV 4K | LG OLED
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Message 4 of 8

Re: Closing old accounts

Sure thing @stereohaven .

Message on way to you now.

Cheers

David

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Message 5 of 8

Re: Closing old accounts

Thanks @DavidM , reply sent.

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BT Smart Hub 2 | Halo 3+ | BT TV Pro | Sky Q | Apple TV 4K | LG OLED
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Message 6 of 8

Re: Closing old accounts

Thanks for chatting me today @stereohaven

I'll come back to you again soon 😀

Robbie

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Message 7 of 8

Re: Closing old accounts

Cheers @RobbieMac , good luck tonight, you might need it! 🤣

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BT Smart Hub 2 | Halo 3+ | BT TV Pro | Sky Q | Apple TV 4K | LG OLED
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Message 8 of 8

Re: Closing old accounts


@stereohaven wrote:

Cheers @RobbieMac , good luck tonight, you might need it! 🤣


I'll take all the luck I can get bud! 😂