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Message 1 of 3

Re: Equipment returns

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Hello

I'm also hijacking someone else's post.

BT have emailed to ask me to return some kit but I have no idea what I'm supposed to be returning. As far as I can tell I don't have any surplus kit.

@DavidM can you help please? I don't want to be charged £30.

Thank you. 

Joanna

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Message 2 of 3

Re: Equipment returns

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Hi @JoannaH66 and welcome to our community.

I'm sorry for any confusion with the returns request. I can certainly help you with this. Please check your inbox for my message and drop me over a reply with the details.

Cheers

David

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Message 3 of 3

Re: Equipment returns

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Hi @JoannaH66 

Thanks for taking my call this evening.

I've corrected this mistake for you'll no longer be chased to return any kit.

Thanks

Stuart

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