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I've also received the "We'll be removing your Xbox Game Pass Ultimate subscription" email even though I have only recently signed up to it via my recent Full Fibre 900 upgrade.
My subscription still appears to be active when I log into my Xbox account but I fear this may be removed very soon by BT?
Please could someone help with this?
Thank you.
Solved! Go to Solution.
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Re: Game Pass Removal Email
Hi @PhilCockles
Welcome and thanks for posting!
I am sorry for the confusion around the email you received about your Xbox Game Pass. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Thanks,
Robbie
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Thanks for sending over the details @PhilCockles
I'm glad I was able to get this sorted for you.
All the best
David
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Re: Game Pass Removal Email
Hi Dave.
Many thanks for getting this sorted for me. I'm pleased to say my Xbox Game Pass has been reinstated again.
Really appreciate your help.
Kind regards.
Phil.