Help! Xbox subscription!?!?!?

[Mike423]

This has also just happened to me. Please help.

[DavidM]

Hi @Mike423 and welcome.

Thanks for posting. Can you give me a brief description of what the issue is please?

Cheers

David

[Mike423]

Hello,

I got an email saying I had activated an Xbox Game Pass Ultimate subscription. I haven't activated anything. I have cancelled the renewal and changed my password and enabled 2-factor auth, but I'm afraid I will still be charged for this subscription.

-Mike

[DavidM]

Thanks for the reply @Mike423 

It sounds like you've got this sorted but we can check everything is in order for you. I've dropped you a private message so you can get in touch but just a heads up, we're really busy at present so it's taking longer than usual to reply but once you submit the details we'll get to you in turn.

Cheers

David