This has also just happened to me. Please help.
Hi @Mike423 and welcome.
Thanks for posting. Can you give me a brief description of what the issue is please?
Cheers
David
Hello,
I got an email saying I had activated an Xbox Game Pass Ultimate subscription. I haven't activated anything. I have cancelled the renewal and changed my password and enabled 2-factor auth, but I'm afraid I will still be charged for this subscription.
-Mike
Thanks for the reply @Mike423
It sounds like you've got this sorted but we can check everything is in order for you. I've dropped you a private message so you can get in touch but just a heads up, we're really busy at present so it's taking longer than usual to reply but once you submit the details we'll get to you in turn.
Cheers
David