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Evening
I have exactly the same issue. My BT included Game Pass subscription ended last month but my Microsoft account still states my Game Pass is managed by BT/EE.
I have double checked my BT account to ensure that Game Pass isn't active. Can someone look into this for me?
Solved! Go to Solution.
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Re: How can I revert control of my Xbox account back to Microsoft?
Hi @archivist,
I am sorry to see that this hasn't changed back to Microsoft as of yet.
I'll send you a private message so that we can contact our team that communicates directly with Microsoft for you.
Thank you
DanielS
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Thanks for sending over the details @archivist
I'm glad I was able to get this sorted for you. Post again if you have any other problems and we'll be happy to help.
Cheers
David
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Re: How can I revert control of my Xbox account back to Microsoft?
Hi David
Yes, my account is fixed.
I really appreciate your and the rest of the teams help. You are all a real credit to BT.