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Message 1 of 6

Re: How to claim a virtual rewards card

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Hi, I have the same issue, can you help please?
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Message 2 of 6

Re: How to claim a virtual rewards card

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Hi @mjc01, welcome to the forum and thanks for posting. 

Have you set up your BTID? If not set it up: What is a BT ID and how can I get one? | BT Help
Then you should be able to claim it at: Claim your BT Reward Card

Post back and let me know how you get on.

Cheers

John

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Message 3 of 6

Re: How to claim a virtual rewards card

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BTID has been set up for a couple of weeks now. I've had many emails and texts reminding me to claim it, but when I log in nothing shows
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Message 4 of 6

Re: How to claim a virtual rewards card

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Hi @mjc01. thanks for checking that for me.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get this claimed for you.

Cheers

John

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Message 5 of 6

Re: How to claim a virtual rewards card

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@mjc01 Thanks for speaking with me today, I've claimed the reward card for you this evening and it will be emailed to you in the next few days.

Thanks

Neil

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Message 6 of 6

Re: How to claim a virtual rewards card

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Many thanks for your help
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