Moving Father to a care home - need to cancel BT services.

[GeoffNoar]

We have same inssue, we live in Scotland and have a POA for our Father who has had to go into Care Home with Dementia, how do we cancel his phone & wifi, plus other pacakages he has from BT

[imjolly]

I moved your post to start your own subject to avoid getting mixed up with other post

I have asked a mod to see if they can help  they will post here

[Leanne_T · Accepted solution]

Hi @GeoffNoar 

I would love to get you some help with your Father's account and have sent you a private message for some details. 

Leanne.

[GeoffNoar]

Hi I tried to reply but the PM system keeps saying I have invalid HTML in body of message so will not send message, i have checked teh message and its only got text, please help

[Leanne_T]

Morning @GeoffNoar 

I have replied to the message that has been sent this morning. 

Could you try again for me please to see if you can send me the details needed?

Leanne.