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GeoffNoar
Beginner

on ‎08-12-2025 12h36

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Message 1 of 3

Re: Moving Father to a care home - need to cancel BT services.

We have same inssue, we live in Scotland and have a POA for our Father who has had to go into Care Home with Dementia, how do we cancel his phone & wifi, plus other pacakages he has from BT

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imjolly
Distinguished Sage
Distinguished Sage

on ‎08-12-2025 13h18

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Message 2 of 3

Re: Moving Father to a care home - need to cancel BT services.

I moved your post to start your own subject to avoid getting mixed up with other post

I have asked a mod to see if they can help  they will post here



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Leanne_T
Moderator
Moderator

on ‎08-12-2025 13h37

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Message 3 of 3

Re: Moving Father to a care home - need to cancel BT services.

Hi @GeoffNoar 

I would love to get you some help with your Father's account and have sent you a private message for some details. 

Leanne.

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