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Message 1 of 6

Re: Multiple Accounts on one BT Id

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Hi mods, I have the same issue my end after rejoining BT - could someone please reach out to me to ensure my 'live' account is my default account when logging into my BT? Thanks, James. 

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Message 2 of 6

Re: Multiple Accounts on one BT Id

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Hi @jwa2626 

Thanks for posting, I can certainly have this looked at for you.

I've sent you a private message asking for some more details.

Thanks

Stuart

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Message 3 of 6

Re: Multiple Accounts on one BT Id

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Thanks Stuart! i've DM'd you now 🙂
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Message 4 of 6

Re: Multiple Accounts on one BT Id

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Hi @jwa2626 

Thanks, I can see the message has come into the queue, it might take us a few days with the weekend coming up but we'll get this resolved for you.

Cheers

Stuart

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Message 5 of 6

Re: Multiple Accounts on one BT Id

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Hi @jwa2626 I was happy to help you get this sorted.

Neil

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Message 6 of 6

Re: Multiple Accounts on one BT Id

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Thanks Neil, it was much appreciated 👌