My BT App

[Avakri]

I am having the exact same issue I log in on the web browser I can only change my account on one page then when I go to my products it swaps back to my old account. I have been trying to claim the Xbox game pass ultimate but  there is nothing showing up for it. i think its due to the wrong account being on. Could I please some assistance with this issue please.

Thanks 

[DanielS]

Hi @Avakri,

Thanks for getting in touch. I've moved your post onto a thread of its own.

I'll be able to get that other account removed for you if you no longer need it.

I am sending you a private message that you can reply back to my team on.

Thank you

DanielS