I've got the same problem , coming back to BT and my login has two old accounts and not my new one. So I can't set up parental controls etc.
Can you help please.
Hi @TestDriver and welcome to our community.
Thanks for posting about your accounts, sorry you're having problems. I'm sure I can sort this out for you. Please check your inbox for my message and drop me a reply with the details.
Cheers
David