Removing old BT Account

[bootneck]

Please excudse me if this is a repeat - Thunderbird  is having  nervous breakdoswn.

It appears that my problem in setting up Kindle is that I still have an active old bt account -can I have this removed please

[DanielS]

Good morning @bootneck,

Don't be worrying. I can get that account number removed for you.

I'll drop you a private message so you can reply back to my team on.

Thanks
DanielS

[bootneck]

Mistake - I meant to send this by PM

[DanielS]

Hi @bootneck,

I got rid of that post for you.

Can you access your Private message through https://community.bt.com/t5/notes/privatenotespage

You can reply back through there. If you can use the template that I sent you it will help us.

Thanks,

DanielS