How do I Remove old accounts from my bt id

[TomFox96]

Hi there,

I've got a similar issue  where i have 3 old ID's not in use preventing me from activating Discovery+ on the ID that is in use. so i can still enjoy my sport package. Would this be something you'd be able to help with?

Thanks

Tom

[DavidM]

Hi @TomFox96 and welcome to our community.

Thanks for posting about your BTiD. As @NeilO mentioned it might be easier to delete the profile so you can set it up again using the new account. I can help with that. Please check your inbox for my message and drop me over a reply with the details.

Cheers

David