Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mqg06kvu
Beginner

on ‎06-09-2024 9h40 - last edited on ‎06-09-2024 9h52 by Moderator

184 Views
Message 1 of 2

Re: Returning kit

Hi BT, 

 

I am having the same issue. 

 

I have returned the kit in July 2024 and have been emailed 5 September 2024 stating I will be charged £63 for an unreturned kit. 

 

Mod - Edited to remove tracking number

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎06-09-2024 9h47

177 Views
Message 2 of 2

Re: Returning kit

@mqg06kvu 

as you have tracking number phone CS 03301234150 and they will update you account or try 'message us' at billing

https://www.bt.com/help/contact-bt/account-and-billing/broadband



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply