I have the same issue but I cant private message on here. I have the proof of postage etc.
Solved! Go to Solution.
Hi @JasminStrothmann and welcome to our community.
Thanks for posting about the returns. I can help with this. Please check your inbox for my message and drop me a reply with the details.
Cheers
David
Hi @JasminStrothmann, thanks for getting in touch and that item has been marked as received back to us now.
Cheers
John