Hi, I’m also receiving the message to return equipment although I sent this back about 3 weeks ago. Could you also private message to sort this please? Many thanks
If you have Proof of Postage call BT 0800.800.150 and they should be able to update your account.
I already have but it is still showing as ‘Awaiting Return’ on my account
Call them again. They should be able to update it while you are on the phone to them.