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Message 1 of 2

Re: Why does BT require 30 day notice at the end of a contract?

Because of greed pure and simple.

I just bought a flat but was waiting on a confirmation. When we finally got it it was a rush to move and switch everything to a new flat. We had to give 6 weeks notice to our landlord fair enough he needs time to get someone to move in but with broadband there is zero excuse its not like the broadband needs someone else to take over the bill because the internet is constantly drained. Thames water british gas and eon do not require a notice period so bt do not have to do it but its a good way to screw people over. If you ask them why it takes 30 days to cancel the broadband it doesnt they will never tell you why they require notice because they don't its just a good way to keep you tied to them for another month

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Message 2 of 2

Re: Why does BT require 30 day notice at the end of a contract?

HI @number1barber,

I am sorry if you aren't happy with having to give 30 days notice. As you are aware, this has been part of our terms and conditions for many years.

We do have a Home Move option. You could move your service from one address to another. You can find out more about that here: https://www.bt.com/manage/moving-home/

Thank you
DanielS 

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