Recordings of calls with BT

[DebH]

And here we are three weeks later in exactly the same position despite receiving repeated reassurances the issue will be resolved.  Now going to have to wait another 7 working days after yet another failed order. Seriously unimpressed and no longer believe anything I am told. 

[Christopher_G]

Thanks for coming back to update us, @DebH 

I'm going to send you a private message to get some information from you. Could you take a look and get back to me please?

Thanks

Chris