<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Hi there, how do I go about requesting a recycle/returns bag for BT equipment no longer in use? It hasn't been requested I return it so no option on my online account, but the engineer advised they will take it back to recycle it?
