Refer a friend status

[NickNRach]

Hi I have recently helped refer a couple friends to BT and seen on the referral sign up page that you can see the status of referrals I know both customers have completed their sign ups using the link I had sent them but neither of them have received their vouchers nor have I. Can anyone help with this? 

thanks

[JohnC2]

Hi @NickNRach, welcome to the forum, and thanks for posting.

Sorry that the refer a friend vouchers have not been received yet. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.

Cheers

John

[NickNRach]

Thanks @JohnC2, I’ve replied. 

[PaddyB]

Hi @NickNRach,

Thank you for sending in your details. I gave your mobile a quick call, I'm sorry I don't get to speak to you.

I've passed on your details to the Promotions Team and I've asked them to investigate. I'll get back in touch as soon as I have an update.

Thanks,

Paddy

[Keith_Beddoe]

@NickNRach 

This is a public forum, I have quarantined your last post as it has your personal mobile number on it and someone may call pretending to be from BT.

[NickNRach]

Thanks Keith - I accidentally clicked away from the PM!