I am a returning customer to BT and have an old, unused account registered to My BT. Is there a way to remove this old account and just have my current one linked to My BT?
try contacting the billing team and they should be able to help
Hi @LT11 and welcome to our community.
Thanks for posting about getting the old acount removed. Customer services should be able to help (thanks @imjolly ) but if there are any problems get back to me and I'll lend a hand.