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Message 1 of 2

Remove an old account from my BT id

Hi

I have two old accounts linked to my BT from several years ago. Please can you tell me how to remove them, as when I login, I keep having to find a way of switching, which is frustrating.

Kind regards

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Message 2 of 2

Re: Remove an old account from my BT id

Hi @kitchensink

Welcome and thanks for your post!

I am sorry for the duplicate accounts on your BT ID.  Give my colleagues a call in the helpdesk on 0330 1234 150 and one of the team will be happy to help you out.

Feel free to post back and let us know how you get on chatting with them 🙂

Thanks.

Robbie.

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