Removing old BT Sport account

[Kunda82]

How can I remove my old BT Sport account and my saved payment method? I tried to do that on the website, but I can't. I also noticed that TNT Sports still shows up in My Products although I cancelled this subscription about 2 years ago. I just want to make sure that I am not getting charged once my account is deleted. Any assistance from BT would be appreciated, thanks.

[shakey1981]

"I cancelled this subscription about 2 years ago"

if you cancelled subscription 2 years ago check for any payments in between that time if they haven't took any for 2 years they arent likely to take future payments

[Leanne_T · Accepted solution]

Morning @Kunda82 

Thanks for coming to the community. 

If the TNT Sport add-on is still showing in your products, please get in touch with our customer service guides. They can get this checked for you to make sure you're not being charged and remove the account details.

For ways to get in touch, please see our Contact BT page. 

Thanks 🙂

Leanne.

[Kimberlin]

@shakey1981 

One would have hoped (you'd think), that @Kunda82  would have noticed if any payments had left their account in the last 2 years?

Then again, there have been contributors on this forum who claim they hadn't noticed payments leaving their account for at least 3 years before the penny finally dropped and they decided ultimately, to complain about it citing they never knew they had a subscription which only they would have had to have taken out in the first instance.

[Kunda82]

Thanks will do it

[Kunda82]

@Leanne_T  Thanks will do it

[Leanne_T]

No problem @Kunda82 

Let me know how you get on 🙂

Leanne.

[Kunda82]

@Leanne_T all sorted, thank you!